The Agentic State 

How Agentic AI Will Revamp 10 Functional Layers of Public Administration

WhitepaperδΈ¨Version 1.0δΈ¨May 2025

Lead AuthorδΈ¨Luukas Ilves

ContributorsδΈ¨Manuel Kilian, Tiago C. Peixoto, Ott Velsberg

Executive Summary

This whitepaper explores how agentic AI will transform ten functional layers of government and public administration. The Agentic State signifies a fundamental shift in governance, where AI systems can perceive, reason, and act with minimal human intervention to deliver public value. Its impact on  key functional layers of government will be as follows:

Layer

What agents do

What changes

πŸ€– πŸ’¬

Service Delivery

Tailor, fuse, and launch services in real time; speak any language and channel

Hyper-personal, inclusive services at near-zero marginal cost

βš™οΈ 🀝

Back Office

Digest messy data, decide along KPI targets, escalate only edge cases

Bureaucracy melts away; cycle-times and admin spend collapse with full auditability

πŸ—„οΈ πŸ”“

Data

Stitch public and private data with fine-grained consent control

Privacy-safe insight everywhere. Policy, service, and market innovation accelerate

🚨 πŸ›‘οΈ

Crisis Response

Spot weak signals, simulate scenarios, launch machine-speed actions

Lives and assets better secured; AI-enabled national resilience

πŸ“œ βœ…

Compliance

Scan live data, issue real-time compliance checks

Red tape eliminated; risk-based oversight that lets business grow

πŸ›οΈ πŸ“

Policy-making

Stress-test options, retune rules continuously, negotiate in real-time with markets

β€˜Living laws’ that stay precise, hit policy targets sooner, and cut societal drag

🎯 πŸ‘‘

Leadership

Make performance visible; spotlight hidden risks

Strategic clarity and faster pivots; leaders steer by impact, not anecdote

πŸ‘₯ 🧠

Workforce and culture

Co-pilot routine tasks, upskill everyone to democratise access to tech

Humans focus on judgment and empathy, cultural change and organisational development accelerate

πŸ—οΈ πŸ’»

Tech Stack

Orchestrate agents on modular stack from ID to compute

Elastic, low-cost government platform enabling new functionalities and oversight

πŸ›’ πŸ€‘

Procurement

Auto-tender, negotiate, and pay purely for outcomes

Public money buys measurable results; SME-friendly cycles shrink to days

Β© 2025 Global GovTech Centre GmbH

Imprint

Β© 2025 Global GovTech Centre GmbH

Imprint

Β© 2025 Global GovTech Centre GmbH

Imprint

Β© 2025 Global GovTech Centre GmbH

Imprint